Customer Bill of Rights

Damiano Global Corporation (DGC) has been providing the highest levels of service and support to the systems integration industry since 2000. We set ourselves apart from the competition by offering our industry-first Customer Bill of Rights, an unprecedented collection of warranty and service level guarantees that promotes partnership and transparency. We strive to be a true extension of your team, aiming to be readily available and seamlessly participate throughout the project as required.

One example of how we partner with you is our ability to rapidly turn around a binding quote from minimal information. This can help you budget and plan before the project is awarded to you. We also share the burden of any unplanned changes in a project's scope of work, and we never request a change order unless you have successfully processed one.

We are committed to the success of every project and stand behind that commitment long after a project is completed.

Damiano Global Corporation Customer Bill of Rights

1. We are committed to making every client interaction professional, productive, and hassle-free.
2. We rapidly turn around a binding quote from minimal information.
3. We share the burden of any unplanned changes in a project’s scope of work.
4. We never request a change order unless one has been successfully processed by its customer.
5. Our staff acts to the fullest extent possible as members of its client’s internal team, readily available and seamlessly participating as required.
6. We rapidly turn around minor changes whenever reasonably possible.
7. We actively participate in the loading, testing, and debugging of any code it is involved with.
8. We actively participate in diagnosing any control-related problems that may occur over the lifetime of systems it has programmed.
9. We offer a lifetime warranty on all programming, which covers even minor changes not included in a system’s original scope of work.